Alana Health
HIPAA-aware AI for clinics & occupational medicine

Work the same. Do more. Bill more.

End-to-End Patient IntelligenceFrom First Inquiry to Lifetime Care.

Stop losing patients to fragmented systems and manual follow-up. Alana unifies marketing, scheduling, clinical care, and occupational medicine workflows with embedded AI — so your clinic runs smarter, not harder.

40%
No-show reduction
3.2×
Recall completion lift
25%
More occ-med revenue
The Healthcare Operations Problem

Most clinics leak revenue through broken workflows.

From multi-specialty groups to occ-med providers, the same six gaps quietly cost millions every year.

5–8 systems

Fragmented Patient Channels

Inquiries scatter across phone, web forms, portals, and referrals — with no unified view.

20–30%

No-Show & Cancellation Rates

Manual reminders and confusing scheduling drain provider hours every week.

Disconnected

EHR + Scheduling + Billing Silos

Practice management, EHR, and RCM rarely talk — admins live in spreadsheets.

Manual

Recall & Follow-Up Gaps

Annual physicals, chronic care, and post-visit follow-ups slip through the cracks.

Underused

Occ-Med Employer Relationships

DOT physicals, drug screens, and surveillance contracts go untracked and underbilled.

Reactive

Month-End Reporting

Leaders learn about utilization or payor-mix problems weeks after they happen.

AI-Powered Throughout

The Complete Patient Journey, Unified.

One platform covers every stage — from the first inquiry to lifetime care continuity — with AI embedded at each step.

Patient Acquisition
Voice AI: Inbound & Outbound
Clinical Intelligence
Patient CRM & Pipeline
Care & Retention
Five modules. One platform.

Powerful alone — unbreakable together.

Alana Marketing

Patient acquisition that actually attributes

  • Custom clinic websites & local SEO
  • Geo-targeted campaigns by service line
  • Referral source tracking & attribution
  • HIPAA-aware email + SMS nurture
  • Employer outreach for occ-med contracts
Alana Marketing

Sample clinic site with embedded AI intake assistant

Alana CRM

Inquiry → intake → scheduled visit

  • AI lead scoring for high-intent patients
  • Automated multi-touch follow-up
  • Employer account management for occ-med
  • Mobile-first front-desk dashboard
  • EHR / PM integration (Epic, Athena, eCW)
Alana CRM

Patient pipeline with AI-prioritized follow-ups

Alana Analytics

Real-time clinic intelligence

  • Visits, revenue per visit, payor mix
  • Provider utilization & no-show trends
  • Occ-med contract performance by employer
  • Anomaly detection & proactive alerts
  • Natural-language data queries
Alana Analytics

Live KPI dashboard for administrators and medical directors

Alana Care

Retention, recall & care continuity

  • Recare & annual physical reminders
  • Chronic care follow-up workflows
  • Patient satisfaction (NPS / CG-CAHPS)
  • Occ-med recertification tracking
  • Closed-loop specialist referrals
Alana Care

Occ-med recertification & workers' comp case tracking

Built for Occupational Medicine

Turn employer contracts into a predictable revenue engine.

Most occ-med clinics under-bill, miss recerts, and lose employer relationships. Alana brings DOT physicals, drug screens, fit-testing, and workers' comp into one operational view — with employer-facing portals built in.

Talk to an Occ-Med Specialist
  • Employer account management & contract tracking
  • DOT physicals, drug & alcohol screening, audiograms
  • Respirator fit-testing & surveillance exams
  • Workers' comp case management & return-to-work
  • Injury reporting + employer reporting portals
  • Compliance dashboards: OSHA, DOT, ADA
Alana Voice Agent

Always on. Always answering. Multilingual.

A 24/7 AI voice agent for inbound appointment requests, refill triage, post-visit follow-ups, and employer / HR callbacks for occupational medicine — connected to your EHR, scheduling, and CRM.

24/7
Always answering
<1s
Pickup time
100%
Calls scored
Live Voice AIConnected to EHR · Scheduling · CRM
Hi, this is Alana from Riverside Health. I see you're due for your annual physical — would Tuesday at 10:30 with Dr. Patel work?
Yeah, Tuesday works.
Booked. I'll send a confirmation text and your intake forms now. Anything else I can help with today?
Can you also schedule my husband's DOT physical?
Of course — I'll set that up at our occupational medicine location and email the employer authorization form.
Fractional CTO / CIO

Technology leadership without the burden of a full-time hire.

85–95% of healthcare AI and technology projects fail without proper oversight. Our fractional CTO/CIO service gives you a senior team of experts — independent vendor oversight, program management, data governance, and change management — for a fraction of the cost of a full-time hire.

  • Senior team, not one person
  • Independent vendor oversight
  • End-to-end program management
  • Data governance from Day 1
  • AI governance & guardrails
  • True change management
Phased Ramp
Start light. Scale up.
30+ hours/month to start · 6-month phased ramp
FoundationMo 1Vendor oversight begins
ExpansionMo 2Program management scales
IntegrationMo 3Change management active
MaturityMo 4Strategic planning
Full ServiceMo 6+Complete program management

Starts with a no-cost 2-week discovery

Why Alana Health

A partner — not another vendor.

Complete Ecosystem

One platform, one partner, one source of truth — no Frankenstein stack.

HIPAA-Aware by Design

Data governance and BAAs first — that's why our AI works where 85% of others fail.

Built for Healthcare

Decades of enterprise experience — Memorial Care, Nissan, Renault — configured for clinics.

True Change Management

We don't just deploy software — we get front-desk, providers, and admins using it.

Get started in 4 steps

From workshop to scaled rollout.

01

Discovery Workshop

Free 2-week deep-dive into your clinic's data, workflows, and payor mix.

02

Custom Prototype

We configure Alana to your service lines, EHR, and occ-med book of business.

03

Pilot Launch

Go live with one module across one location — measure results in 30 days.

04

Scale & Expand

Roll out across locations and service lines with proven ROI at every step.